To download results go to the results page of the desired analysis.

In the header, you will find a new button that includes an entry "Export Results"

Upon clicking on this entry, a window will show up.

Here you have the option to chose between the available output formats, ".csv" (comma separated values) or ".xlsx" (excel). You are also asked to enter the email address to which you want to send the exported file.

Then, we kindly ask you to wait a short moment while we process your request.

Once the file is ready, you will be able to download it directly from the window. It will also be sent to your email address.

When things go wrong

IF the process gets stuck in the processing step, we kindly ask you to reload the page and retry. Please also check your email inbox, because you may already have received the link to download the file there.

If you receive an email indicating that the export was unsuccessful, please get in touch with us so that we can help you directly.

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